Shipping policy

Processing Time

  • All orders are processed within 1–2 business days (excluding weekends and public holidays).
  • You will receive an email or SMS confirmation once your order has been shipped.

Shipping Methods & Delivery Time

  • Cairo, Giza, Alexandria: Delivery within 1–3 business days.
  • Other Governorates in Egypt: Delivery within 2–5 business days.

Shipping Fees

  • Standard shipping rates are calculated at checkout.
  • Free Shipping offers may apply during special promotions or for specific order values.

Cash on Delivery & Payment Options

  • We offer Cash on Delivery (COD) across Egypt.

Delays

  • While we aim to deliver on time, delays may occasionally occur due to courier schedules, holidays, or unforeseen circumstances.
  • If your order is delayed, our customer support team will assist you immediately.

Wrong Address or Failed Delivery

  • Please ensure your shipping address is correct before placing an order.
  • In case of failed delivery due to an incorrect address or refusal to receive, additional shipping fees may apply.

Support

  • Email: Info@picklyy.com
  • Direct message via our official social media accounts